FAQs
Frequently Asked Questions
Have a question – Scroll through the list of frequently asked questions but if you don’t find your answer, feel free to give us a call or drop us a note. Find out More
Referral process
Anyone can make a referral such as yourself, referral from friend, families. If you would like more information, please contact us via our designated number, email or by completing the online form.
We can normally offer appointment within 24 hours If you require an urgent assessment, please contact us via our designated number, email or by completing the online form.
Yes, but please give us as much notice as you can if you need to cancel. We will make an alternative appointment for you. (Please note that we can only rebook your appointment once)
When you complete your online registration, you can choose your preferred way for contact.
The admin team at Mentes Serena will review the referrals once received.
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Assesment
We work as a hybrid clinic, integrating the modern way of working i.e. Tele Medicine with the face to face working which we do in our clinics in London and Manchester and hoping to expand.
There is no difference between two; in terms of assessment process, the only difference is that online assessment is done remotely via Tele Medicine (Zoom or Team calls) with a consultant psychiatrist. Whereas the in person assessment is done face to face in our Harley street clinic in London or its counterpart in Manchester.
The assessments are undertaken by the Specialist Neurodevelopmental Psychiatrist along with a team having expertise in the Autism Spectrum Conditions (ASC).
The assessments are undertaken by the specialist Neurodevelopmental Psychiatrist who has an expertise in the ADHD in children and adults.
Most initial consultations are up to two hours long however it all depends on your specific requirements.
Don’t worry, if you have no one to complete the adult/childhood collateral information forms, we will ask if you have copies of an old school reports/letters. You can discuss it further with us when we contact you.
You can find more information about our assessing psychiatrist on our website, on social media handles as well as most of our doctors are Googleable.
This assessment is exclusively for ADHD/ASD, however the Consultant psychiatrist will also undertake a general psychiatric assessment whilst assessing you for ADHD/ASD. They will note any other co-existing psychiatric conditions which may be contributing to your current mental health difficulties and provide guidance accordingly.
This is the aim of our services to conclude the diagnosis and discuss it at the end of your assessment. However, there can be instances where it’s not possible due to any unforeseen reason, the consultant psychiatrist will be able to explain you in that case.
We can assure you that the assessing consultant have special expertise in ADHD/ASD assessment/treatments. It’s fine if you don’t agree to the explanation being given. You can explore it further with them or write those concerns to us in detail. However, we do not offer second opinion unless there is new evidence or information provided to us.
You will receive a detailed report from the Consultant Psychiatrist after your assessment which is usually within a week. This report will have all the details including your assessment, outcome, and suggested treatment plan.
In ADHD, if the treatment plan recommends a trial of medications, we will recommend you book you for baseline health checks such as blood pressure, pulse, weight, cardiovascular examination, bloods, and ECG with your GP practise. The results should be returned to your Consultant Psychiatrist before your first follow-up appointment. You will be offered … number of follow-ups once commenced on medication to optimise the dose of ADHD medication. The details of every follow-up with the Consultant Psychiatrist will be communicated to your GP as per GMC guidelines on safe prescribing. Once you are established on the stable regime of the medication, we can then set up the shared care protocol with your GP who will take over prescribing of any medication being prescribed for ADHD. This means it would then become NHS prescription.
Treatment
Provisional treatment plan will be discussed at the end of each assessment; however, it will be communicated to you in detail via a detailed report. If you wish to discuss it further, follow-up appointment can be arranged.
For ASD we will signpost you to relevant resources and after assessment support.
For ADHD, we will provide follow ups and will optimise you on medication. Once we have optimised the medication, we will initiate the share care protocol with your GP.
Yes, your GP will receive the Neurodevelopmental report after your initial assessment. They will also receive further correspondences from your follow-up appointments with the Consultant Psychiatrists if any.
No, the initial treatment is commenced by the Consultant Psychiatrist. Once the medication regime has been optimised for ADHD, we will initiate the shared care protocol with your GP practise. Your GP will take over prescribing these medications at that stage.
For ASD, no medication is recommended in general and other treatments such as speech and language therapy, occupational therapy, sensory integration therapy and physiotherapy (if needed) can be offered via our partners. A session on psychoeducation for ASD diagnosis can be offered after the initial assessment.
For ADHD, we can offer ADHD coaching via our ADHD Accredited coaches.
Initial prescriptions from our service will be included in the assessment package.
Yes, once you are established on the relevant dose of ADHD medication, the Consultant Psychiatrist will initiate the shared care protocol with your GP. Your GP will take over prescribing this medication at this stage which means you will receive this prescription like any other NHS prescription.
Yes, you will be offered number of follow-ups which will be detailed in your report. In ADHD, follow-ups with Consultant Psychiatrist are required to monitor your response to the medications.
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